DELIVERY TERMS
SPEC. ORDER STYLES AND COLORS
Ask for quote and delivery terms at info@uniformsexpress.com when ordering special styles and colors.
CUSTOM LETTERING AND LOGOS
A one-time setup charge may apply on custom lettering, numbering and logos. Please send all custom artwork via e-mail to info@uniformsexpress.com in Corel Draw or Adobe Illustrator format.
FREE SAMPLES
There is a $20 fee for samples but the customer receives a $20 credit for his order. A return shipping label is included.
ORDERING INSTRUCTIONS
1) Fill out the order form and send it to us via our secure web server or call us toll free at 1 888 661-7044 or 650 691-4466.
2) After we confirm all the details of your order we will collect a 50% deposit* on all Non-PO orders.
3) Approximately 1 week before your order is complete and ready to ship we will automatically collect the second half of the payment. If paying by check please send 2nd payment within 3 weeks from when you placed your order.
4) You will receive your order via UPS Ground.
5) Fill-in orders: when a team reorders uniforms, 12+ pricing will be applied.
NO ORDERS WILL BE SHIPPED UNTIL THE INVOICE IS PAID IN FULL.
*Notes:
a) All orders of $500 or less must be paid in full before we will start production.
b) All cap only orders and pants only orders must be paid in full before we will start production.
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SHIPPING RATES (USA & EU)
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Order Value
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Shipping Rate US
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Shipping Rate EU
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< $ 50
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$10.00
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$30.00
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< $ 100
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$20.00
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$60.00
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< $ 500
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$30.00
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$90.00
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< $1000
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$40.00
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$120.00
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< $2500
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$80.00
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$300.00
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< $5000
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$120.00
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$480.00
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< $7500
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$150.00
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$600.00
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< $10000
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$180.00
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$720.00
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Ask for quote on non US and non EU orders.
PAYMENT DETAILS
Credit Cards
Credit card payments are the fastest and easiest way to pay.
We accept MasterCard, VISA and American Express credit cards only.
Checks
We accept checks drawn on U.S. bank accounts only. All returned
checks will incur a $25 processing fee.
Bank Wires
Customers must pay any wire fees charged by their bank.
Processing or shipping your order takes place after we receive
a wire confirmation via fax. There is a $15 service charge for
bank wires on orders under $500.
Purchase Orders (schools only)
We must have a faxed copy of the PO and coach's guarantee form
before we can start production. We must have the originals before
we can ship.
BANK WIRE INFORMATION
Call or e-mail us for bank wire information.
SIZE EXCHANGE POLICY
Any non-customized* items can be sent back to us for size exchange
within 30 days from the date of delivery.
* A non-customized item is any item which does
not include ANY of the following: trims, lettering, numbering,
embroidery, custom size, custom length or custom color.
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